This
chapter is about tolerance of the ambiguous and the unpredictable or in the
author’s words “uncertainty avoidance” (p.189), meaning the extent to which the
members of a culture feel threatened by ambiguous or unknown situations. By analyzing
the countries measured in the IBM research, the writer found out that states
ranks high in the “uncertainty avoidance index” (p.190) tend to more anxious as
well as expressive while in weak uncertainty-avoidance countries, anxiety
levels are relatively low. Moreover, these differences exist in family, schools,
workplace, and politics and so on.
I found two points in this chapter
interesting. The first one is that one of the major reasons for human beings in
develop technology, rules and religious is to avoid uncertainty. Indeed, we are
all afraid of the things we don’t know. Sometimes even bad results are better
than no results. The other impressive view made by the writer is that, in weak
uncertainty avoidance countries aggression and emotions should not be shown
while in strong uncertainty avoidance states they could be expressed. Japanese after
work drinking is a very typical example, pressure need to be expressed. In my
opinion, that’s one of the advantages for strong uncertainty avoidance
cultures.
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